Frequently Asked

General

• How Can I Send a Bug Report from within the Apps?
• Is There a Connection for Shipping Service Providers?
• Is Dropshipping Supported at Pickware?
• Is There a Pickware Financial Accounting System?
• Is Multichannel Sales Supported on Marketplaces Such as Amazon and eBay?
• Can I also Sell Products without Barcodes with Pickware?

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Shopware ERP

• How Is the Profit Margin Calculated?

Shopware WMS

• What is the Advantage of Pickware Scanners Compared to Classic MDE Devices?

Shopware POS

• Is there an Offline Mode for Pickware POS?
• Where Can I Find the Accounting Data for the Tax Audit in the Backend?

Quotations

• How can I Add Product Images in the Quotation Document?
• How Can I Delete a Shop Item That Is Included in a Quotation?

Dropshipping

• How is the Dropshipper Notified?

Gift Vouchers

• How Can I Migrate Existing Vouchers from other Systems?
• Can I Add Individual Greetings to the Vouchers?
• What Happens to Already Purchased (and Partially Redeemed) Vouchers When the Plugin Is Uninstalled?

Shipping Adapters

• DHL: Can my Company Logo Be Printed on the DHL Label?
• DHL: Is It Possible to Use a DHL System User with the Plugin?
• DPD: Are Small Parcels Supported?
• DPD: Can I use DPD A4 Templates with Four Shipping Labels Each?
• DPD: When Will My Parcels Be Collected?
• DPD: Why Is the Address Suffix Placed above the Name on the Shipping Label?

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