Before connecting your POS scanner to your cash drawer or receipt printer, make sure to check the firmware version of your receipt printer. To update the firmware of your receipt printer, proceed as follows:
- Install the Star Quick Setup Utility app from the App Store on your iPad.
- Tap on Selected Printer and select your receipt printer. To do this, it must be connected to your iPad via Bluetooth.
- In the Printer Settings menu navigate to the bottom of the page to Other and select Firmware Update.
- Here you can see which version of the firmware is currently installed. To install a different version, select the file to be installed under File Name and tap Update at the bottom right.