When installing Pickware WMS powered by Pickware, the status e-mail templates for the statuses Partially delivered (ID 6) and Completely delivered (ID 7) are adjusted. These adjustments to the email templates are necessary to guarantee the full functionality of partial deliveries in Pickware WMS powered by Pickware and the shipment tracking.
If you have already customised the email templates for these statuses, these will be provided with the addition _old and saved during the installation of Pickware WMS. After completing the installation, you can then insert your own customisations from the old templates back into the email templates updated by Pickware.
Here you will find an overview on how to create new templates or customise existing ones.